How to complete a Microsoft OneDrive backup Connect an external storage drive to your computer and click Add a drive. Once the drive is plugged in, the backup will begin automatically.Click Settings > Update & Security > Backup.How to complete an external storage drive backup The best way to do so: Use an external storage drive or Microsoft® OneDrive. Make sure you back up your files, photos, videos, and apps-especially if you're completing a factory reset. You'll also want to do this before trading in or selling your PC to ensure your personal information is wiped. Resetting your computer can resolve some of these problems, like software glitches and viruses, by installing a fresh copy of your operating system. Over time, your PC is bound to experience issues-from sluggish performance to trouble connecting to Wi-Fi. If you're unsure of which version of Windows you have or how to update it, contact one of our tech experts. NOTE: The steps listed below are for PCs running a Windows 10 operating system version 20H2. Here's our experts' guide on how to reset your Windows computer. Is your PC is running slower than usual? Is it crashing, stalling, or freezing? Are you worried it has a virus? It may be time to reset it-especially if you plan to trade in or sell your device.Īt Asurion, our experts help millions of customers with issues like this every day-on all their favorite devices.
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